Platform ‘Vizinho do Bem’ connects neighbours who need assistance during quarantine with those who can help

Performed by: Nox

Country: Brazil

Recognising that many people in quarantine, especially those in the at-risk group, such as the elderly and people with pre-existing conditions, were in need of help to carry out basic activities such as going to the supermarket or walking the dog, the Brazilian condominium management start-up Nox launched, in March 2020, the Vizinho do Bem (Good Neighbours, translated literally) platform, which connects neighbours who need help with those who can help.

It works like this: anyone interested must register with personal details, noting if they need help or if they want to help. The start-up team then analyses the veracity of the information presented and researches the proximity between those needing help and the volunteer, connecting these people via WhatsApp. After the match is made, the introduction and relationship is up to the two parties. The service is provided free of charge.